Payment reminders: The Only 8 Invoice Email Templates You'll Ever Need
The Only 8 Invoice Email Templates You'll Ever Need
Every business owner knows the drill: you send out your sales invoices and then... you wait. The follow-up process can feel like a delicate dance of being polite but firm, professional yet persistent.
Serious cash flow issues can arise when you can't collect your sales effectively. This makes it vital to have an efficient and professional invoicing system. However, manually chasing payments with a generic email template drains your time and can strain client relationships. Furthermore, manual invoicing is prone to mistakes; sending emails with the wrong amounts, forgetting to include payment hyperlinks, or failing to attach the correct documentation can cause confusion and further delay payment.
But what if you had a complete playbook of essential invoice templates to manage the entire payment journey?
This guide provides a comprehensive, chronological sequence of 8 powerful email templates that cover every scenario. These proven templates will help you get paid faster and maintain positive relationships. You'll learn how to be proactive, how to handle overdue payments gracefully, and even how to use a simple "thank you" email to build loyalty. More importantly, we'll show you how to put this entire workflow on autopilot to supercharge your cash flow.
The Anatomy of a Perfect Invoice Email
Before we start, it's important to understand how to write an invoice email. Ensure every professional invoice email you send is built on a solid foundation:
A Clear Subject Line: Include the invoice number and your business name.
A Humble & Professional Tone: Always assume the best of your client. People are less sensitive to reminders when the wording is appropriate and empathetic. A humble tone can preserve the relationship, even when discussing overdue payments.
Key Details: Invoice number, amount due, and due date.
A Direct Link to Pay: Make it as easy as possible for them to pay.
The Invoice Attached: Always include a PDF copy of the invoice for their records.
Following this structure for all your communications ensures clarity and professionalism.
The Complete Email Flow: 8 Essential Email Templates
Here is your complete invoice follow-up email sequence.
Email Template 1: The Proactive Nudge (1 Week Before Due Date)
Goal: A friendly, professional heads-up. This is one of the most effective templates to prevent an invoice from being forgotten.
Subject: Friendly Reminder: Invoice #1234 is due next week
Hi \[Client Name],
Hope you're having a great week!
This is just a friendly reminder that invoice #1234 for \[Amount] is due for payment next week, on \[Due Date].
You can view and pay the invoice here: \[Link to Invoice]
Please don't hesitate to let us know if you have any questions.
Best,
YourName]
Email Template 2: The Day-Of Reminder (On the Due Date)
Goal: A simple, direct prompt on the day payment is expected. This payment reminder email is short and to the point.
Subject: Invoice #1234 from \[Your Company Name] is due today
Hi \[Client Name],
Hope you're well. This is a quick reminder that invoice #1234 for \[Amount] is due for payment today.
Paying is easy. Just click the link below: \[Link to Pay Invoice]
We appreciate your business!
Thanks,
YourName]
Email Template 3: The "Thank You" (For On-Time Payments)
Goal: To show appreciation and reinforce good payment behavior. A thank-you note is a powerful, yet often overlooked, email template.
Subject: Thank you for your payment for Invoice #1234
Hi \[Client Name],
This is to confirm that we have received your payment for invoice #1234. Thank you for your promptness!
We truly value your business and look forward to working with you again.
All the best,
YourName]
Email Template 4: The Gentle Follow-Up (3-5 Days Overdue)
Goal: To politely check in, assuming the due date was simply missed. This is your first overdue invoice email.
Subject: Gentle Follow-up on Invoice #1234
Hi \[Client Name],
I hope you are having a good week.
I'm writing to gently follow up on the attached invoice (#1234) for \[Amount], which was due on \[Due Date]. We understand things can get overlooked, and this is just a gentle check-in.
Our records indicate that it is now a few days overdue. You can make a payment at your earliest convenience here: \[Link to Pay Invoice]
If you've already sent the payment, please disregard this email.
Best regards,
YourName]
Email Template 5: The Firm Reminder & Late Fee Warning (7-14 Days Overdue)
Goal: To be more direct, create urgency, and transparently warn about the upcoming late fee.
Subject: Second Reminder: Invoice #1234 is 14 days overdue
Hi \[Client Name],
We are contacting you again regarding invoice #1234 for \[Amount]. It is now 14 days past its due date of \[Due Date].
To keep your account in good standing, we would appreciate your prompt payment.
Please be aware that as per our payment terms, a late fee will be applied if the invoice remains unpaid. We would like to help you avoid this additional charge.
Please use the link below to settle the balance.
LinktoPayInvoice]
Sincerely,
\[YourName]
Email Template 6: The Late Fee Notice (15+ Days Overdue)
Goal: To enforce your payment terms and notify the client that the fee has been applied. This invoice email template should be firm and clear.
Subject: ACTION REQUIRED: Late Fee Applied to Overdue Invoice #1234
Hi \[Client Name],
This email requires your immediate attention.
As mentioned in our previous reminders, invoice #1234 has remained unpaid beyond our grace period. As per our payment terms, a late fee of \[Fee Amount] has now been applied.
The new total amount due is \[New Total Amount].
Please settle this invoice immediately to avoid any further fees.
LinktoPayInvoice]
Regards,
\[YourName/AccountsDepartment]
Email Template 7: The Final Notice (30+ Days Overdue)
Goal: The last communication before escalating. This is a critical email template to have ready.
Subject: FINAL NOTICE: Invoice #1234 is 30 days overdue
Hi \[Client Name],
We have made multiple attempts to contact you regarding overdue invoice #1234. The outstanding balance of \[Total Amount Due] is now 30 days past due.
If the balance is not paid in full within the next \[e.g., 3 business days], we will be forced to \[State Consequences: e.g., suspend your account, forward your account to a collections agency].
We want to help you resolve this. Please make an immediate payment using the link below.
LinktoPayInvoice]
Sincerely,
\[YourName/FinanceDepartment]
Email Template 8: Payment Received Confirmation (For Late Payments)
Goal: To confirm payment, close the loop professionally, and reset the relationship.
Subject: Payment Received for Invoice #1234
Hi \[Client Name],
This email is to confirm we have now received payment for invoice #1234.
Thank you for settling the outstanding balance. We look forward to continuing our work together.
Best regards,
YourName]
Let Automation Handle the Noise, So You Can Handle the Business
You might be thinking, "What happens when a customer has a real issue, like a dispute or a question about their invoice?"
This is precisely where the power of automation shines. The goal of a system like Stagepay isn't to eliminate human interaction—it's to eliminate the tedious, repetitive work that prevents you from having the right interactions.
Think about your time today. How much of it is spent on manual, low-impact tasks like sending reminder emails? Now, imagine all of that is handled for you.
Stagepay as Your Automated Assistant: Stagepay acts as your tireless accounts receivable assistant, sending every proactive nudge, every polite reminder, and every firm notice exactly when it's supposed to. It handles 99% of the follow-up process without you lifting a finger.
Freeing You Up for High-Value Work: Because Stagepay manages the relentless chase, your time and energy are freed up. You are no longer bogged down by routine follow-ups. Instead, you can focus exclusively on the exceptions—the customer who needs help, the invoice that requires clarification, or the client relationship that needs nurturing.
Better, Faster Customer Service: When a customer replies to an automated email, that message represents a crucial touchpoint. With Stagepay filtering out the noise, you can give these replies the immediate attention they deserve. This transforms your payment process from a simple collections function into a responsive, customer-centric operation that builds loyalty.
Put Your Entire Payment Workflow on Autopilot with Stagepay
Imagine this entire sequence of email templates—including polite warnings and automated notices—running automatically for a completely hands-off experience. That’s the power of Stagepay.
Automated Workflows: Set up your entire schedule of follow-up emails once. Stagepay manages all your follow-ups, from proactive nudges to scheduling reminders for when a payment is overdue. These automated communications save you time and reduce manual work so you can focus on growing your business. You can even create a custom invoice email template sequence for different client types.
Customizable Late Fees: Automatically apply flat fees or percentage charges to your invoices after a grace period you define. The system sends escalating notices to the client, encouraging prompt payment. This motivates clients to pay on time to avoid extra charges.
Early Payment Incentives: Motivate clients to pay ahead of schedule by offering automated discounts. This accelerates your cash flow and enhances client relationships by turning a financing cost into a benefit for your customers.
Engagement Tracking: The dashboard shows you who has opened and viewed their invoices. You can take immediate action if a client hasn't seen your first email, preventing delays before they start and ensuring clients are always informed.
Ready to stop chasing and turbocharge your accounts receivables?
Schedule a Demo to see how automation can transform your cash flow, or Sign Up Today and start getting paid faster.